Switching IT Support Providers

Transitioning from providers in a smooth process, with no downtime.

Our onboarding team will take you in and handle the switch with your current provider. A painless move with satisfying results.

Moving from one IT services provider to another may take a little time and effort, but if your current provider has been letting you down, it is far better to expend a little manpower and resources to move to a more reliable company than struggle with one you no longer trust.

Plus, switching providers is probably much easier than you might think. If you’re not happy with them, they’re likely not happy with you either. We handle the exchange for you and ensure the transition will be fast and smooth without compromising your service.

How Easy is Switching IT Service Providers?

This depends entirely on how much you rely on managed IT services as part of your enterprise technology stack. If you are only relying on cloud storage and desktop apps such as Microsoft 365, then migrating will be very simple indeed.

However, if you have integrated managed IT services into your DevOps cycle, and depend on cloud services as the service platform for business-critical applications, then migration becomes slightly more complex.

A recommended way of confronting the task is to choose the right time to make the shift – when the effort of doing so is diminished in some way. More on this below.

Learn More in a Discovery Call

When to Switch IT Providers?

The trick to minimising the impact of switching providers is timing the switch to coincide with an event that, in itself, requires some effort to action.

For example, if you are replacing a current enterprise application with a new one or are beginning a large project to develop a new one. Performing network or infrastructure upgrades would also make a good pivot point for a migration. Even process changes, such as reworking how compliance is handled internally, could be an appropriate time to change.

Due to the changes being made, it makes sense to offload an old provider. So rather than performing an upgrade, rollout or deployment, you can set up the new infrastructure, application or processes on the new managed IT platform before switching off the old services.

IN THEIR WORDS

Our clients say

Starting a new venture is never easy. We needed flexibility in how we access our systems and data across multiple locations. Spector IT provided us with cloud-based desktops and support setting up Sage applications. Their knowledge of what a professional services company needed was excellent. They went above and beyond, dealing with our software suppliers.

Dominic Galvin Director at Searing Point – Financial Services

Our IT used to be a source of irritation. Since we have engaged Spector IT they have really taken over the complete management of all of the IT function. This ensuing stability has allowed us to upgrade our ERP systems and rationalise and modernise our IT. Our IT works better and overall we are paying less for a way better solution.

Dolores Cantwell CFO at Rennicks – Manufacturing

Spector IT understood our needs from the very start. They formulated a detailed plan and executed it seamlessly. We now have an up to date, integrated, reliable and secure system that far exceeded our expectations

Jim Toal CEO at Fairco Windows and Doors – Manufacturing

Starting a new venture is never easy. We needed flexibility in how we access our systems and data across multiple locations. Spector IT provided us with cloud-based desktops and support setting up Sage applications. Their knowledge of what a professional services company needed was excellent. They went above and beyond, dealing with our software suppliers.

Patrick Thorpe Director at Searing Point – Financial Services

Spector IT helped us transition from a full time onsite IT Manager to a fully outsourced model where they take care of all of our IT requirements. It has been a smooth transition with a very responsive helpdesk providing great issue traceability. Their team is great and provide us with a proper vision of how technology can be applied to our operations in the IFI.

Liam Roycroft Head of Operations at the Irish Film Institute – The Arts

Since Searing Point Limited has been incorporated we have contracted Spector IT Information Security to handle all our IT and back up. We have found Spector IT to be extremely professional and competent in what they deliver. The staff are very helpful, accessible and their support is greatly appreciated.

Andrew Rittweger Managing Director at Searing Point – Financial Services

As part of their compliance service Spector IT assisted the RIAI in the implementation of enhanced technical controls and information security management. A suite of security policies was provided. The management and communication skills of the compliance team are excellent and I would recommend their service. Spector IT continue to advise us on all aspects of IT management and security compliance.

Kathryn Meghen CEO at the Royal Institute of Architects

Preparing for the Transition to a new IT Service Provider

Getting ready to move providers is probably the most arduous task as it will require careful planning. First, in establishing the penetration of the current services and how they need to be replaced.

And secondly, in coming up with a testing plan to ensure the migration was successful. Here at Spector IT, we help ease this transition with our tried and trusted onboarding process, which migrates any risks and ensures minimal disruption to your business and staff.

Switching is Easy: How to Smoothly Transition to a New IT Services Provider

What’s stopping you from making the switch?

What happens when an IT provider begins to fail in providing an adequate service standard and the client needs to move to a better provider? In this post, we examine the issue of switching IT service provider and discuss how you can easily overcome it.

Keep in mind: if you’re not happy with them, they’re probably not happy with you. So if the fear of switching is preventing you from moving on, remember it is usually to the benefit of both parties that you transition.

Our specialists are happy to provide more details and advice until you are ready to take action. Whenever you want to book a call, simply pick a date in the calendar below.

Learn more in a Discovery Call

Schedule a call with our experts

Ready for better support? Book a 30 minute, free consultation with one of our experts.

In a quick, no-compromise Discovery Call, we’ll listen to your questions, issues and requirements and bring possible solutions. You’ll learn a bit about our processes, and if you are interested, we can begin building a plan to improve technology in your business.

Use the Calendar panel aside to select the best time and date for your call. Alternatively, you can contact us by the means below:

+353 1 664 4190

info@spector.ie